At MSAI, we provide secure, compliant, and efficient Release of Information (ROI) services to healthcare providers, payers, and patients. Our team ensures that every request for patient health records is handled with precision, speed, and full HIPAA compliance.
Patient & Third-Party Requests
Accurate and timely processing of patient-authorized record releases to insurance companies, legal firms, providers, or caregivers.
Provider-to-Provider Transfers
Seamless coordination of medical record releases to support continuity of care across healthcare systems.
HIPAA-Compliant Authorization Handling
We verify and manage all ROI requests with signed authorizations, ensuring data is never released without proper consent.
Electronic & Paper Record Fulfillment
We support all formats — digital EHRs, scanned charts, and legacy paper records — with complete audit trails.
Audit-Ready Documentation
Every step in the release process is logged and tracked, helping your facility stay prepared for audits or legal inquiries.
Third-Party Request Management
We liaise with attorneys, insurance agencies, and government bodies on your behalf, saving your staff valuable time.
All ROI services are performed with strict adherence to:
Contact us today to simplify your ROI process while ensuring the highest standards in patient data protection.
